What exactly does the term Server Management mean?: Server management is the systematic care applied to file, print and application servers to ensure continuous availability, reliability and security. These are achieved through the diligent performance of maintenance tasks such as system/application patching, capacity planning and monitoring. When properly executed, proper Server Management can virtually eliminate service interruptions to your user community and prevent costly data loss.
What level of Server Management do I need?: DSI continues to manage our customer’s servers at a wide range of service levels. Small offices may only require a monitoring solution and monthly maintenance visits to ensure continuous availability. At the opposite end of the spectrum, some of our enterprise customers have opted for co-location or hosting at our staffed, secure datacenter. Determining what level of management is appropriate for your business can easily be accomplished during our interview process, in which we help you identify your specific needs. There is never a charge for this interview, and it is always the first step in any project engagement.
How does DSI manage servers?: DSI manages servers through a combination of several well documented procedures. Servers are constantly monitored, not only for failure, but for general server health, utilization and capacity planning. Patching and other regular maintenance tasks can be performed on-site, or remotely. Emergency service is available twenty-four hours a day, seven days a week.

Phone:	888 777 9733
Fax:	609 655 1708
Address:	110 Melrich Road, Unit 4 Cranbury, NJ 08512
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E-mail:	info@ds-inc.com
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Server Management

DSI has years of experience managing Microsoft Windows, AS/400 and Unix/Linux servers and can effectively reduce the workload of your IT department by taking over the day-to-day tasks of server management, freeing up your resources to address more strategic issues.

Common areas we manage include:

DNS, web and email services
Database servers
Software distribution platforms

Specific service components we offer include:

Server security management

Identifying and correcting server misconfiguration that could impact reliability or compromise the security of the server;
Timely installation of all recommended kernel upgrades and security patches;
Protecting databases from SQL injection attacks;
Continuous monitoring of log for evidence of attempted security breaches.

Backup and restore services

Management of scheduled backups of servers and verification of restore capability
- Backups can occur on-location, or your systems can be backed up remotely to our secure facility. Either way, your ability to recover from data loss due to accidental deletion of files or catastrophic hardware failure is assured.

24/7 Server Monitoring

DSI has years of experience and employs the latest monitoring technologies to provide you with:

Utilization trending to give you the ability to predict and prepare for capacity issues that require hardware upgrades;
Tracking of common failures and other inconsistencies to enhance uptime and facilitate predictive maintenance tasks;
Response to warnings and alerts with guaranteed response times, 24 hours a day, 7 days a week. DSI offers a range of response levels, from notification to emergency response and dispatch.

The DSI Difference

DSI has performed all of these services for our customers for many years, enabling them to focus on business instead of basic management tasks. The resultant enhancements in productivity, security and predictability allowed them to realize substantial cost reductions while increasing both internal and external customer satisfaction.